Privacy Policy
Overview
Winegard Company ("we," "us") operates trywinegard.com. This policy explains what information we collect, how we use it, and your rights.
Information We Collect
Information you provide: When you fill out a contact form, schedule a call, or become a customer, we collect your name, email address, phone number, company name, and billing information.
Information collected automatically: When you visit our website, we collect standard analytics data through Google Analytics, including pages visited, time on site, referring source, and device type. We use cookies for this purpose.
Customer data: If you use our management platform, we collect Starlink account information, usage data, and billing details necessary to provide our services.
How We Use Your Information
We use your information to:
Respond to inquiries and schedule consultations. Provide and manage Starlink management services. Send invoices and process payments. Monitor and improve our website. Communicate service updates to active customers.
We do not use your information for purposes unrelated to our services.
Information We Share
We do not sell your personal information.
We may share information with:
Service providers who help us operate (payment processors, analytics tools, email services). These providers only access information necessary to perform their function.
Law enforcement or government agencies when required by law.
A successor company in the event of a merger, acquisition, or sale of assets.
Cookies
We use Google Analytics (G-S0BHMJ9HL6) to understand how visitors use our website. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. We do not use advertising cookies or tracking pixels.
Data Security
We use industry-standard security measures to protect your information. However, no method of electronic transmission or storage is completely secure.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond within 30 days.
If you are a California resident, you have additional rights under the CCPA, including the right to know what information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.
Data Retention
We retain customer data for the duration of the service relationship plus 3 years. Contact form submissions are retained for 2 years. Analytics data is retained per Google Analytics default settings.
Children
Our services are not directed to individuals under 18. We do not knowingly collect information from children.
Changes
We may update this policy. Changes will be posted on this page with an updated effective date. Material changes will be communicated to active customers via email.
Contact
Questions about this policy:
Winegard Company 3000 Kirkwood Street Burlington, IA 52601 sales.starlink@winegard.com (800) 288-8094
Last updated: March 2026